Smile Direct Club Minnetonka: The Heart of the company

Minnetonka Smile Direct Club

The first step in achieving that perfect smile while saving about 60% in expenses compared to traditional braces is a visit to Smile Direct Club near you or ordering a home impression package from the nearest Smile shops in your area.

Because of the ongoing pandemic, some smile shops are closed still, but slowly and surely most of the locations are now re-opening. This is based on local cases and conditions, You still have the option to order an impression package, which is fully sanitized before being sent to you. 

The Smile direct Club center in Minnetonka, Minnesota is one of the pioneers of the company. I visited their center and took a look at how and what is the smile club direct experience.

Located at 113337 MN-7, Minnetonka, Minneapolis, MN 55305, you’ll be immediately greeted by their smiling crew and employees that will certainly make you feel at home. Their facility is complete with 3-D scanning tools for new customers, as well as cozy rooms for direct consultations with a dental professional in discussing your treatment plan. By the way, if you don’t feel like going out due to COVID-19 you can call their office and order an impression kit that you can send back so that they can get a look on what your oral health and teeth looks like.

Their office schedule is as follows:


Mon          9:00 AM-5:30 PM

Tue           9:00 AM-5:30 PM

Wed          Closed

Thu           9:00 AM-5:30 PM

Fri             9:00 AM-5:30 PM

Sat            9:00 AM-5:30 PM

Sun           Closed

I loved how the staff here made sure that the shop always followed protocols during this ongoing pandemic. The staff wears complete health & safety measures. They have temperature checks and hand sanitizers provided at the entrance of the store. all the employees are wearing gloves, face masks and face shields. It’s also re-assuring that every consultation room is sanitized between customers.

Minnetonka Smile Direct Club

(Please keep in mind: The aligners are only going on your teeth. They aren’t doing anything with your jaw so they will not remedy overbites or other actually misaligned teeth issues. Minnetonka Smile Direct Club. You can take a 30-second test on their website to see if you are a candidate for their services based upon how your teeth are.

I also would extremely, highly advise going into a local store. This method you can get a scan and ensure you feel comfy with going through this process – Minnetonka Smile Direct Club.) If you can’t go into a regional SmileShop to get a 3D Scan done, you can purchase an at-home Impression Package (revealed above).

It’s entirely FREE to do so and they do such a great job of offering you such a high-quality scan. But you if you do wind up ordering an at-home Impression Package, utilize voucher code to get 50% off the price. And if you choose to join SmileDirectClub, you can likewise utilize discount coupon code at checkout to get $100 off the cost of your Invisible Aligners.

The Customer Experience

During your visit a SmileGuide will take you in their 3D imaging room to get a look on what’s the situation with regards to your teeth and bone structure. One thing to note is that this process doesn’t involve X rays which are usually standard operating procedures for dental braces. This is why we also recommend that you go to their accredited and appointed orthodontists and dentists to get one and be assured of your treatment strategy.

One great thing about Smile Direct’s plan is that they give you free teeth whitening. It is always included despite what payment plan you take. Invisible aligners are also a plus and included in the plan as well.

Another thing to note is that this particular location has very excellent customer service. Both their phone and chat support are phenomenal. I had a lot of questions and inquiries before I went into their store. I tried chatting with them online, and they answered all of my questions and even offered for me to go to their store for further assessment of my teeth. 

When I called their physical store in Minnetonka, I was immediately astounded by how sweet and respectful the tone of their phone support is. I asked a lot of questions about how the process would take place and how the overall program would run. I’m happy to say that customer support was very detailed in explaining to me every bit of the smile direct club treatment. 

As soon as I arrived at their office I was greeted with smiles, and was taken to a waiting room for a consultation with one of their Smile Guides. every employee they have at their Minnetonka store were very great and courteous, made me feel like a VIP! It was funny how the office name is smile direct club and everyone there has smiles on their faces for days!

Overall Verdict

Smile Direct Has always been a great company for the teledentistry industry, more so when I experience how great their Minnetonka branch is. Smile Direct Club Minnetonka is not just the best in their company, but also in the greater Minnetonka area. They have great employees, knowledgeable and good dental professionals, and an on-time news release of new techniques and strategies when it comes to your oral health. 

Finally, I would say the Smile direct is a great company if you want to experience what the rage is all about in teledentistry. they have great and complete equipment as well as excellent invisible aligners for your treatment that looks great! Your road to a straighter smile has never been easier.